Shipping policy

Thank you for choosing NEXORA. We are committed to delivering your order quickly and reliably. Below are the details of our shipping policy.

1. Shipping Rates
At NEXORA, we believe in transparent pricing. We offer Free Standard Shipping on all orders across the store. There are no hidden delivery charges at checkout.

2. Delivery Timeline
Once your order is processed, you can expect your package to arrive within 3 to 5 business days.
  • Please note: Delivery times may be slightly longer during public holidays or extreme weather events.

3. Order Processing
All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or holidays. As soon as your order is handed over to our courier partner, you will receive a shipping confirmation email.

4. Order Tracking
You will receive a tracking number via email once your order has shipped. This allows you to monitor your package’s journey in real-time until it reaches your doorstep.

5. Delivery Address
Please ensure your shipping address is correct at the time of purchase. NEXORA is not responsible for orders delivered to an incorrect address provided by the customer.

6. Damaged or Lost Items
If you receive a damaged item or your package does not arrive within the expected timeframe, please contact our support team immediately at ibrahimarman5382765@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.